Last Updated: [December 2025]
Sai Machine Tools Pvt. Ltd. (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.saimachinetools.com, interact with us online, or use our services.
By accessing or using our website, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Information you voluntarily provide when you contact us, submit inquiries, request quotations, or subscribe to newsletters, such as:
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Name
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Email address
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Phone number
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Company name
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Country/City
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Any other details you choose to share
b) Technical & Usage Information
Automatically collected when you browse our website:
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IP address
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Browser type and version
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Device information
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Pages visited and time spent
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Cookies and similar tracking technologies
c) Cookies
We use cookies to:
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Improve website performance
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Analyse user behaviour
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Personalize your browsing experience
You may control or disable cookies through your browser settings.
2. How We Use Your Information
We use the collected information to:
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Respond to inquiries and provide customer support
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Process quotation requests
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Improve our website and services
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Send updates, newsletters, or promotional materials (only if you subscribe)
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Analyse website traffic and user behaviour
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Maintain security and prevent fraudulent activities
3. Sharing of Information
We do not sell or rent your personal information.
However, we may share information in the following cases:
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With trusted service providers (e.g., hosting, analytics, email services)
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To comply with legal obligations, regulations, or government requests
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To protect our rights, safety, or property
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During business transfers (mergers, acquisitions, restructuring)
All third-party service providers are required to keep your information confidential.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your data from:
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Unauthorized access
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Alteration
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Disclosure
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Destruction
While we strive to protect your information, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your information only as long as necessary to:
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Fulfill the purposes mentioned in this policy
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Comply with legal obligations
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Resolve disputes
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Support our business operations
6. Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request correction or updates
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Request deletion of your information
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Withdraw consent for marketing communications
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Request restrictions on data processing
To exercise these rights, you can contact us anytime at [email protected]
7. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of these external sites.
8. Children’s Privacy
Our website is not intended for use by children under the age of 13.
We do not knowingly collect personal information from children.
9. Updates to This Privacy Policy
We may update this policy from time to time.
Revisions will be posted on this page with an updated “Last Updated” date.
10. Contact Us
For questions, concerns, or requests related to this Privacy Policy, you may contact us at:
Sai Machine Tools Pvt. Ltd.
Email: [email protected]
Phone: +91 731 6661200
Address: Plot No. 23, Sector “A”, Sanwer Road Industrial Area, Indore – 452015, Madhya Pradesh, India
